Delivery Information

We aim to deliver all orders within 2–4 working days, excluding weekends and bank holidays. For certain product lines, we can arrange next-day or even same-day delivery. Please contact us before ordering to check availability.

Deliveries are made using a range of vehicle types, including:

• Standard Vans
• Long Wheelbase Vans
• 7.5 Ton Trucks
• Articulated Lorries (Artics)

Most deliveries include tail lift offload as standard. If your site lacks offload capability or has restricted access, please inform us before dispatch so we can make appropriate arrangements.

To avoid delays or failed deliveries, please ensure that your delivery site is ready and accessible. Let us know in advance if there are any special delivery instructions, restricted access hours, or parking limitations.

All issues, including damaged goods or short deliveries, must be:

• Reported to the driver at the time of delivery, or
• Reported within 24 hours by emailing sales@access-flooring.co.uk

Claims made outside this window may not be accepted. Please check all deliveries carefully upon arrival.